Here is where you will find past webinars.
To view the schedule of upcoming webinars, please visit the Events page.
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- Recent
Webinars - SM 101
(Basics) - Registration
Staff - Financial
Staff - Marketing
Staff - Program
Coordinators - Keeper of
the Flame - Reporting
Tools - Tips &
Tricks - ACEweb
Users - Software
Updates - Show
All
Recent Webinars | Video | Presentation Files |
---|---|---|
Student Manager .122, .124, & ACEweb .074 Student Manager: Enhanced combine names routine, Email warnings to logged in users, multiple staff reminders in a course, assign favorite reports to others and more! ACEweb: Student Generated Payment Plans--an upgrade to existing payment plan option. |
YouTube | PowerPoint |
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
|
YouTube | PowerPoint |
Student Manager .119, .120, .121, & ACEweb .072 Student Manager: Combine names with duplicate registrations, workshops import, new HTML generator in quick email to class and more. ACEweb: New fee display for hybrid course types. |
YouTube | PowerPoint |
Strategies and Tools for Successful Contract Training
Dr. Hightower from Santa Fe College in Gainseville Florida discusses strategies to work with businesses to meet their training needs.
|
YouTube | PowerPoint |
Express Registration and Supplemental Data Capture Pages
Discover the purpose and benefits of each to help you decide what is best for your program
|
YouTube |
PowerPoint 1 PowerPoint 2 |
You may also view this series, in smaller videos broken up by specific activity, at our YouTube site.
SM 101 (Basics) Webinars | Video | Presentation Files |
---|---|---|
ACEware Best Practices
To start the new year, we are going to share best practices that are universally applicable to all programs. Topics
include: Coding, report management, establishing a Keeper of the Flame, and important Student Manager operations.
|
YouTube | N/A |
New to you in 22
A review of the Best of the Best new features from 2022, as well as features from past years that you might not know about yet.
|
YouTube | PowerPoint |
New User Training-Part 1
In this training, Chuck provides a general system overview, productivity tips,
and resources to stay in condition with your software.
|
YouTube | PowerPoint |
New User Training-Part 2
In this training, Chuck builds upon topics covered in Part 1 and provides an overview of system preferences and reporting.
|
YouTube | PowerPoint |
Welcome to Student Manager! A special session on (most) everything a new user needs to know to use Student Manager. |
N/A | PowerPoint |
Coding with Student Manager What information you should track, where to record information, and what preference settings might be most useful. We also cover adding, editing, and deleting codes. |
YouTube | PowerPoint |
Student Manager Resources Tips on how to navigate Online help, and identify other Resources to help you use your ACEware software package. |
YouTube | PowerPoint |
The Top Ten Things Every ACEware User Should Know A list of what we think are the top ten things every Student Manager user should know. |
YouTube | PowerPoint |
Student Manager Preferences: Do it Your Way--Part 1 An overview of preference settings, how they are accessed, and specifics of system and name preferences
|
YouTube | PowerPoint |
Student Manager Preferences: Do it Your Way--Part 2 A review of course, register, Pocket Ledger, firm, faculty, and pay preferences
|
YouTube | PowerPoint |
A 20/20 view of ACEweb From data collection to student convenience, get a clearer picture of what ACEweb can do for you. Topics include: Supplemental data capture templates, staff web access, student self-service, and instructor options.
|
YouTube | PowerPoint |
Registration Staff Webinars | Video | Presentation Files |
---|---|---|
Registration Boosters from ACEware
Chuck reviews the many tools in ACEware to help increase your registrations, including:
Proxy Registration, Multi Proxy Registration, PEP Module, Related Courses, Course Packaging, & BOGO
|
YouTube | PowerPoint |
Solutions to Common Registration Problems
Learn about the top 10 most common registration problems and how to solve them.
|
YouTube | PowerPoint |
Report Wizard Webinar Series Part 1 Part 2 Part 3 |
||
Becoming a Registration Grouping Guru Discover the ways in which grouping simplifies processes and saves time. Topics covered: How to group, examples of grouping, applying payments to groups, and how/when to ungroup (things happen)
|
YouTube | PowerPoint |
Registration Tips and Tricks Learn how to make Student Manager's registration tools work for you. Topics include: Mass Registration Tool, Mass Transfer Tool, Speed Registration, Grouping Registrations, Proxy Registration, and Express Registration |
YouTube | PowerPoint |
The New and Improved Staff Web Access We demonstrate the Staff Web Access features which includes the ability to log in as students and
enroll them in courses, look up courses and view additional course information, view rosters and enter grades. |
YouTube | PowerPoint |
Everything You Need to Know About AW Pendings What causes an AW-Pending status, how to find AW-Pending payments, and more. |
YouTube | PowerPoint |
Managing Membership Courses Membership programs from A to Z. |
YouTube | PowerPoint |
Supplemental Data Capture Pages Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages. |
YouTube | PowerPoint |
The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations
Shortcut key!
|
YouTube | PowerPoint |
Tips, best practices and maintenance: Names Level II Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names. |
YouTube | PowerPoint |
Certificates From grouping and interest codes to monitoring the matriculation path, Student Manager is prepared to handle certificate programs. |
YouTube | PowerPoint |
All About Registrations New features for registering students, and properly collecting and storing registration information. |
YouTube | PowerPoint |
10 Solutions for Common Registration Problems Solutions to the 10 most common registration problems. |
Vimeo ![]() |
N/A |
Attendance Module - What's Old is New Again! Improved Attendance Module: two-click student attendance reports, schedule clinics and labs for individual students, and add new dates to longer classes. |
YouTube | PowerPoint |
Course Construction: What Every Program Manager Needs to Know Student Manager tools to help design, price, market and manage your programs. |
YouTube | N/A |
Editing Transactional Emails Jazz up your transactional email templates used in Student Manager.
|
Part 1: YouTube Part 2: YouTube |
PowerPoint |
Guide to the Reporting Galaxy Student Manager reporting areas, general reporting help, finding the right report, Report Area Guide, running a report, report setup screen, and tech help. |
YouTube | PowerPoint |
Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
Optimizing Student Manager 8 Searches How to optimize searches in Student Manager 8.0. |
YouTube | N/A |
SMS Messaging Tool Send emergency text messages from Student Manager (e.g. winter storm cancellations). |
YouTube | N/A |
Strategies for Communicating with Your Customer Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option. |
Vimeo | PowerPoint |
The Wonderful World of Workshops A simple system for managing complex event-within-event registrations (e.g. breakout sessions). |
YouTube | PowerPoint |
Financial Staff Webinars | Video | Presentation Files |
---|---|---|
Report Wizard Webinar Series Part 1 Part 2 Part 3 |
||
Escrow Best Practices Everything you ever wanted to know about Escrow: Refunds, transfers, registrations, and more!
|
YouTube | PowerPoint |
Follow the Money: Billing, Invoicing, and Reporting
In this session, Chuck, your master of all things financial, reviews the basics of billing, preview payment plans, illuminates the invoicing process, and reveals the reports available to help you monitor your receivables.
|
YouTube | PowerPoint |
Using Budget Builder and Pocket Ledger--Avoid Financial Frenzy Take advantage of the existing tools in Student Manager can help bring order and control to financial reporting and budgeting.
|
YouTube | PowerPoint |
Student Manager's Pocket Ledger The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager! |
YouTube | PowerPoint |
The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
|
YouTube | PowerPoint |
All About Registrations New features for registering students, and properly collecting and storing registration information. |
YouTube | PowerPoint |
Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
Understanding Payments and Deposits Basic payments, cancellations and transfers, the Escrow account, and deposits |
YouTube | PowerPoint |
Marketing Staff Webinars | Video | Presentation Files |
---|---|---|
Strategies and Tools for Successful Contract Training
Dr. Hightower from Santa Fe College in Gainseville Florida discusses strategies to work with businesses to meet their training needs.
|
YouTube | PowerPoint |
Preparing to Open Registration
Hardware software tips to get you ready for opening day
|
YouTube | PowerPoint |
Registration Boosters from ACEware
Chuck reviews the many tools in ACEware to help increase your registrations, including: Proxy Registration, Multi Proxy Registration, PEP Module, Related Courses, Course Packaging, & BOGO
|
YouTube | PowerPoint |
Marketing with Student Manager and ACEweb
Chuck discusses the resources in Student Manager to inform your marketing decisions.
|
YouTube | PowerPoint |
Catalog Module – It’s for more than Course Descriptions
Learn about the many tools available in your catalog module, including related courses, prerequisites, and ACEweb bulletins,
just to name a few. This webinar is an E for everybody session. Whether you set up courses promote courses, there's something
for all!
|
YouTube | PowerPoint |
Managing Discounts in Student Manager and ACEweb
Discover the many tools available in ACEware to offer promotional discounts to your customers. These include, but are not limited to, coupons, BOGO, Course Packaging, and Partner Enrollment Package. |
YouTube | PowerPoint |
Report Wizard Webinar Series Part 1 Part 2 Part 3 |
||
Tools and strategies to grow enrollments
Join Chuck and two ACEware ACEs, Nicki Toizer from Mt Airy Learning Tree and Maxie Flores from the University of Texas at El Paso as they share some of their strategies for boosting enrollments. |
YouTube | Notes (PDF) |
ACEweb ACEthetics In this session Jason provides demonstrations on how to spice up your course status pages (with HTML, pictures and video clips), add more to your course look up (with graphic display, instructor pics and bios) and location records (with interactive maps and location images.) |
YouTube | PowerPoint |
Open the Bundling Module Under Your Tree Course Packaging is ACEware's most popular Student Manager add-on module! |
YouTube | PowerPoint |
Smarter Marketing with Student Manager Chuck reveals the many resources available to you to support your marketing decisions. |
YouTube | PowerPoint |
The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
|
YouTube | PowerPoint |
Follow Up Emails How to send follow up emails after a course ends. |
YouTube | PowerPoint |
A Bountiful Harvest of Marketing Tips The why and how of collecting information about your participants. |
YouTube | PowerPoint |
Create HTML Formatted Emails A tool for creating HTML formatted emails. |
YouTube | N/A |
Editing Transactional Emails Jazz up your transactional email templates used in Student Manager.
|
Part 1: YouTube Part 2: YouTube |
PowerPoint |
Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
Marketing Through Your Rear View Mirror Your Student Manager software is a powerful and flexible tool which can give you invaluable detail on what marketing efforts work and what didn't. |
YouTube | PowerPoint |
SMS Messaging Tool Send emergency text messages from Student Manager (e.g. winter storm cancellations). |
YouTube | N/A |
Strategies for Communicating with Your Customer Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option. |
Vimeo | PowerPoint |
The New Networking Basics of blending some of the new online tools with a solid understanding of communication. |
YouTube | PowerPoint |
SEO New Rules: What Every Continuing Educator Needs to Know Join Daryl Clark, SEO Master, as he brings us up to date with the new rules in SEO. |
YouTube | N/A |
Program Coordinators Webinars | Video | Presentation Files |
---|---|---|
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
|
YouTube | PowerPoint |
Strategies and Tools for Successful Contract Training
Dr. Hightower from Santa Fe College in Gainseville Florida discusses strategies to work with businesses to meet their training needs.
|
YouTube | PowerPoint |
Preparing to Open Registration
Hardware software tips to get you ready for opening day
|
YouTube | PowerPoint |
The New and Improved Quick Pick Registration Module
Quick Pick has evolved quite a bit since its first release. We’ve added several new features over the years, including proxy
registration, course limits, waitlisting, and support for optional fees. It’s time to
reintroduce you to the enhanced Quick Pick and what it can do for your students!
|
YouTube | PowerPoint |
ACEware Best Practices for Certificate Programs
This webinar demonstrates the key components in managing certificate programs in Student Manager - grouping and interest codes,
prerequisites (for programs that include sequenced courses) and special report functions.
|
YouTube | PowerPoint |
Catalog Module – It’s for more than Course Descriptions
Learn about the many tools available in your catalog module, including related courses, prerequisites, and ACEweb bulletins,
just to name a few. This webinar is an E for everybody session. Whether you set up courses promote courses, there's something
for all!
|
YouTube | PowerPoint |
Managing Discounts in Student Manager and ACEweb
Discover the many tools available in ACEware to offer promotional discounts to your customers. These include, but are not limited to, coupons, BOGO, Course Packaging, and Partner Enrollment Package. |
YouTube | PowerPoint |
Report Wizard Webinar Series Part 1 Part 2 Part 3 |
||
Pre-publication Checklist - Don't Open for Registration Without One!
Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience.
|
YouTube | PowerPoint |
Student Manager Preferences: Do it Your Way--Part 1 An overview of preference settings, how they are accessed, and specifics of system and name preferences
|
YouTube | PowerPoint |
Student Manager Preferences: Do it Your Way--Part 2 A review of course, register, Pocket Ledger, firm, faculty, and pay preferences
|
YouTube | PowerPoint |
Customer Showcase: Using Workshop Courses for Successful Virtual Conferences
After an overview of workshop-type courses provided by ACEware, The Center for Local Government Technology (CLGT) at Oklahoma State
University (OSU) will share how they planned and set up their sessions in Student Manager, took registrations with ACEweb,
and tracked the events. They will also share their lessons learned along the way.
|
YouTube |
Overview
OSU Showcase |
New F2 Set Filter for Active Course Lookup
Users can now set a filter in the Show Enrollment F2 report, which allows course coordinators to only see their courses.
|
N/A | PowerPoint |
Overview of Optional Modules from ACEware A showcase of a few of the extra value optional modules and services that you can add to your ACEware system. Topics include: ACEweb calendar, Quick Pick, Packaging, and more!
|
YouTube | PowerPoint |
Using Budget Builder and Pocket Ledger--Avoid Financial Frenzy Take advantage of the existing tools in Student Manager can help bring order and control to financial reporting and budgeting.
|
YouTube | PowerPoint |
Better Management of Instructors with Student Manager and ACEweb From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb. |
YouTube |
PowerPoint--SM PowerPoint--AW |
The New and Improved Staff Web Access We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades. |
YouTube | PowerPoint |
Open the Bundling Module Under Your Tree Course Packaging is ACEware's most popular Student Manager add-on module! |
YouTube | PowerPoint |
Successful Certificate Program Management The key components in managing certificate programs in Student Manager. |
YouTube | PowerPoint |
Student Manager's Pocket Ledger The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager! |
YouTube | PowerPoint |
Budget Builder in Student Manager Everything you need to build budgets, set fees, and determine go/no-go decision points is right at your fingertips! |
YouTube | PowerPoint |
Managing Membership Courses Membership programs from A to Z. |
YouTube | PowerPoint |
Maximizing Your Course Production Process A road map to successful course production and demonstrate the resources within Student Manager and ACEweb to support a successful course cycle. |
YouTube | PowerPoint |
The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
|
YouTube | PowerPoint |
Certificates From grouping and interest codes to monitoring the matriculation path, Student Manager is prepared to handle certificate programs. |
YouTube | PowerPoint |
All About Registrations New features for registering students, and properly collecting and storing registration information. |
YouTube | PowerPoint |
Follow Up Emails How to send follow up emails after a course ends. |
YouTube | PowerPoint |
Filters All about Student Manager filters. |
YouTube | PowerPoint |
Modules with the Mostest Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover. |
YouTube | PowerPoint |
10 Solutions for Common Registration Problems Solutions to the 10 most common registration problems. |
Vimeo ![]() |
N/A |
A Bountiful Harvest of Marketing Tips The why and how of collecting information about your participants. |
YouTube | PowerPoint |
Course Construction: What Every Program Manager Needs to Know Tools within Student Manager to help design, price, market and manage your programs. |
YouTube | N/A |
Create HTML Formatted Emails A tool for creating HTML formatted emails. |
YouTube | N/A |
Editing Transactional Emails Jazz up your transactional email templates used in Student Manager.
|
Part 1: YouTube Part 2: YouTube |
PowerPoint |
Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
Marketing Through Your Rear View Mirror Your Student Manager software is a powerful and flexible tool which can give you invaluable detail on what marketing efforts work and what didn't. |
YouTube | PowerPoint |
Optimizing Student Manager 8 Searches How to optimize searches in Student Manager 8.0. |
YouTube | N/A |
SMS Messaging Tool Send emergency text messages from Student Manager (e.g. winter storm cancellations). |
YouTube | N/A |
Strategies for Communicating with Your Customer Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option. |
Vimeo | PowerPoint |
The Wonderful World of Workshops A simple system for managing complex event-within-event registrations (e.g. breakout sessions). |
YouTube | PowerPoint |
Keeper of the Flame Webinars | Video | Presentation Files |
---|---|---|
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
|
YouTube | PowerPoint |
Express Registration and Supplemental Data Capture Pages
Discover the purpose and benefits of each to help you decide what is best for your program
|
YouTube |
PowerPoint 1 PowerPoint 2 |
Managing Users in Student Manager
ACEware walks you through user set up and deactivation and everything in between.
|
YouTube | PowerPoint |
Report Wizard Webinar Series Part 1 Part 2 Part 3 |
||
Holiday Planning Learn how to add and remove holiday dates in order to avoid the collision of course dates and
holiday schedules, plus an overview of other cleanup routines
|
YouTube | N/A |
You're the Keeper of the Flame! Now What?
A review of the primary Keeper responsibilities to maintain a healthy database. The ABCs (Archiving, Backup, and Cleanup tools) of database maintenance, and additional tips and tricks to help you be successful in your role.
|
YouTube | PowerPoint |
Better Management of Instructors with Student Manager and ACEweb From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb. |
YouTube |
PowerPoint--SM PowerPoint--AW |
Student Manager Preferences: Do it Your Way--Part 1 An overview of preference settings, how they are accessed, and specifics of system and name preferences
|
YouTube | PowerPoint |
Student Manager Preferences: Do it Your Way--Part 2 A review of course, register, Pocket Ledger, firm, faculty, and pay preferences
|
YouTube | PowerPoint |
Data Cleanup With the database cleanup tools built into Student Manager you can keep your database clean, smoothly running, and manageable. |
YouTube | PowerPoint |
Student Manager's Pocket Ledger The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager! |
YouTube | PowerPoint |
Budget Builder in Student Manager Everything you need to build budgets, set fees, and determine go/no-go decision points is right at your fingertips! |
YouTube | PowerPoint |
Spring Cleanup: Student Manager Maintenance Tips Ways to declutter your database and the cleaning tools we have within the software to streamline the process. |
YouTube | PowerPoint |
Supplemental Data Capture Pages Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages. |
YouTube | PowerPoint |
The Top Ten Things Every ACEware User Should Know A list of what we think are the top ten things every Student Manager user should know. |
YouTube | PowerPoint |
Ed2Go Integration Tools ACEware Systems. In partnership with Ed2Go |Cengage Learning is pleased to announce a great new tool to simplify management of Ed2Go enrollments. |
YouTube | PowerPoint |
ProTrain Integration Tools ACEware Systems. In partnership with ProTrain, LLC is pleased to announce a fantastic new tool to simplify tracking of ProTrain enrollments. |
YouTube | PowerPoint |
Tips, best practices and maintenance: Names Level II Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names. |
YouTube | PowerPoint |
Modules with the Mostest Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover. |
YouTube | PowerPoint |
Archiving Data
Archiving allows you to store older data apart from the data you are using day-to-day. |
YouTube | N/A |
Ed2Go and Protrain Import/Export New import tools that can simplify and (semi) automate the import of Ed2go and Protrain data. |
YouTube | PowerPoint |
SEO New Rules: What Every Continuing Educator Needs to Know Join Daryl Clark, SEO Master, as he brings us up to date with the new rules in SEO. |
YouTube | N/A |
Spring Cleaning Eliminate duplicate names and locations, and whittle those codes down to a meaningful level. |
YouTube | PowerPoint |
Reporting Tools Webinars | Video | Presentation Files |
---|---|---|
Coding Tips and Techniques
Explore the purpose of codes, their relationships in Student Manager, and how they help inform your program. You'll also learn
how to add, edit, and clean up codes.
|
YouTube | PowerPoint |
ACEware Best Practices for Certificate Programs
This webinar demonstrates the key components in managing certificate programs in Student Manager - grouping and interest codes,
prerequisites (for programs that include sequenced courses) and special report functions.
|
YouTube | PowerPoint |
Report Wizard Webinar Series Part 1 Part 2 Part 3 |
||
Radical Reporting Functions Part 1 Part 2 Part 3 |
||
Numbers Matter: Discovering Student Manager Statistical Reports
Learn about the many statistical reports available to you in Student Manager, and how coding plays a role.
|
YouTube | PowerPoint |
Crafting Quality Queries (201)
Take the next step in advance editing, by working with complex queries requested by customers.
|
YouTube | PowerPoint |
Crafting Quality Queries (101)
Whether you feel queasy or qualified when it comes to running queries in Student Manager, you'll appreciate this session, which explains the difference between a query and a report, demonstrates how to find and run queries, and explains the building of new queries with multiple query elements.
|
YouTube | PowerPoint |
The Magic of the Report Wizard Learn about the benefits and new features of the Report Wizard, watch a demonstration, and find out how some of our customers are using the wizard in their programs.
|
YouTube | PowerPoint |
Membership Reporting Create, track, and view demographic statistics for memberships using built-in reporting tools. |
YouTube | PowerPoint |
The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
|
YouTube | PowerPoint |
Navigating Student Manager Reporting: Tips for Success Navigation tips, tricks, techniques, and strategies for getting the reports you want from your Student Manager. |
YouTube | PowerPoint |
Set Up Report Favorites How to set up favorite reports. |
YouTube | N/A |
Filters All about Student Manager filters. |
YouTube | PowerPoint |
Attendance Module - What's Old is New Again! Two-click student attendance reports, the ability to schedule clinics and labs for individual students, and the option to add new dates to longer classes. |
YouTube | PowerPoint |
Certificate Tracker Wizard Who meets the requirements for certification, who lacks a class, and what courses are required by the most people. |
Vimeo ![]() |
PowerPoint |
Guide to the Reporting Galaxy Student Manager reporting areas, general reporting help, finding the right report, Report Area Guide, running a report, report setup screen, and tech help. |
YouTube | PowerPoint |
Report Modification - Basics Anatomy of a report, vocabulary, and data connections as well as the basic elements that make up the Report Writer took kit: fields, functions, banding, design tools. |
Vimeo ![]() |
PowerPoint |
Report Modification - Aesthetics Reporting Aesthetics is all about looks! Font, size, color and graphics positioned so that you and your data look marvelous. |
RptAesthetics.wmv ![]() |
PowerPoint |
Report Modification - Intermediate How data is organized and how you use that to organize bands, deal with variables, and have the correct data showing where you want. |
Vimeo ![]() |
PowerPoint |
Report Modification - Extreme Reporting Advanced Report Topics: Justdoits, Justafters, special reporting functions, complex expressions and variables. |
Vimeo ![]() |
PowerPoint |
The Report Sampler Webinar Reporting areas, modification skills, creating queries, top 40 reports, locating reports. |
YouTube | PowerPoint |
Tips and Tricks Webinars | Video | Presentation Files |
---|---|---|
ACEware Best Practices
To start the new year, we are going to share best practices that are universally applicable to all programs. Topics
include: Coding, report management, establishing a Keeper of the Flame, and important Student Manager operations.
|
YouTube | N/A |
Pre-publication Checklist - Don't Open for Registration Without One!
Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience.
|
YouTube | PowerPoint |
Student Manager Imports & Export Tools Student Manager is loaded with import and export tools and functions to simplify the work you do! This webinar gives you the 30,000-foot view of the many available import and export features.
|
YouTube | PowerPoint Session Outline |
Productivity Hacks Tips for working with courses, instructors, registrations, and payments, along with query and reporting ideas. There's something for everyone in this webinar!
|
YouTube | PowerPoint |
The Top 20 Tips Every ACEweb User Should Know Get ready to further your knowledge of all things ACEweb! This webinar covers 20 ACEweb tips everyone should be using. |
YouTube | PowerPoint Notes (PDF) |
Chuck's Top 50 Student Manager Tips Whether you are new to Student Manager or have put the software to use for many years,
you're sure to appreciate this list of 50 tips and tricks! |
YouTube | Notes (PDF) |
Registration Tips and Tricks Learn how to make Student Manager's registration tools work for you. Topics include: Mass Registration Tool, Mass Transfer Tool, Speed Registration, Grouping Registrations, Proxy Registration, and Express Registration |
YouTube | PowerPoint |
Getting the Most from your Online Reference Guide An overview of the Online Reference Guide. |
YouTube | N/A |
Maintenance Tips Ways to declutter your database and the cleaning tools we have within the software to streamline the process. |
YouTube | PowerPoint |
The Top Ten Things Every ACEware User Should Know A list of what we think are the top ten things every Student Manager user should know. |
YouTube | PowerPoint |
The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key!
|
YouTube | PowerPoint |
Tips, best practices and maintenance: Names Level II Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names. |
YouTube | PowerPoint |
Optimizing Student Manager 8 Searches How to optimize searches in Student Manager 8.0. |
YouTube | N/A |
The New Networking Basics of blending some of the new online tools with a solid understanding of communication. |
YouTube | PowerPoint |
ACEweb Users Webinars | Video | Presentation Files |
---|---|---|
QuickPick Opening Day Tips and Tricks
Steps to take before you open registration for the high volume, high demand, limited seating registration sessions.
|
YouTube | PowerPoint |
Express Registration and Supplemental Data Capture Pages
Discover the purpose and benefits of each to help you decide what is best for your program
|
YouTube |
PowerPoint 1 PowerPoint 2 |
The New and Improved Quick Pick Registration Module
Quick Pick has evolved quite a bit since its first release. We’ve added several new features over the years, including proxy
registration, course limits, waitlisting, and support for optional fees. It’s time to
reintroduce you to the enhanced Quick Pick and what it can do for your students!
|
YouTube | PowerPoint |
Pre-publication Checklist - Don't Open for Registration Without One!
Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience.
|
YouTube | PowerPoint |
Proxy Registration Tips and Tricks
An overview of the Proxy Registration feature, including recently-added features and a live demo.
|
YouTube | PowerPoint |
ACEweb Document Upload? It DOES Exist!
A common question to ACEware in April was about the ability to upload documents through ACEweb so
that documents could be stored electronically and accessed via Student Manager. The answer was, "Yes! You can do this!"
Learn about how ACEweb allows students to upload documents, and then see how you can run reports in Student Manager to
keep track of who has/has not submitted those forms.
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A 20/20 view of ACEweb From data collection to student convenience, get a clearer picture of what ACEweb can do for you. Topics include: Supplemental data capture templates, staff web access, student self-service, and instructor options.
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Overview of Optional Modules from ACEware A showcase of a few of the extra value optional modules and services that you can add to your ACEware system. Topics include: ACEweb calendar, Quick Pick, Packaging, and more!
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ACEweb Staff Access - A User Experience Auburn University at Montgomery shares how their program benefits from the ACEweb Staff Access feature.
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Better Management of Instructors with Student Manager and ACEweb From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb. |
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PowerPoint--SM PowerPoint--AW |
Keeping an Eye on ACEweb INIs
Your ACEweb INI settings control and configure how your ACEweb pages perform for you and your students. That's a really BIG deal and
something you need to keep an eye on! In this session, Jason shows examples of ACEweb functionality and then shares the INI setting
behind the scenes.
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The Top 20 Tips Every ACEweb User Should Know Get ready to further your knowledge of all things ACEweb! This webinar covers 20 ACEweb tips everyone should be using.
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ACEweb ACEthetics In this session Jason provides demonstrations on how to spice up your course status pages (with HTML, pictures and video clips), add more to your course look up (with graphic display, instructor pics and bios) and location records (with interactive maps and location images.) |
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Navigating the New ACEweb Online Certificate Printing With ACEweb .050, your students will be able to self-print certificates of completion and a transcript of their course history from
their account in PDF format. This webinar introduces you to the new functionality and walks you through the setup and management. |
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The New and Improved Staff Web Access We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades. |
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Everything You Need to Know About AW Pendings What causes an AW-Pending status, how to find AW-Pending payments, and more. |
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Supplemental Data Capture Pages Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages.
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Modules with the Mostest Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover. |
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Software Updates | Video | Presentation Files |
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Student Manager .122, .124, & ACEweb .074 Student Manager: Enhanced combine names routine, Email warnings to logged in users, multiple staff reminders in a course, assign favorite reports to others and more! ACEweb: Student Generated Payment Plans--an upgrade to existing payment plan option. |
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Student Manager .119, .120, .121, & ACEweb .072 Student Manager: Combine names with duplicate registrations, workshops import, new HTML generator in quick email to class and more. ACEweb: New fee display for hybrid course types. |
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Student Manager .117, .118, & ACEweb .072 Student Manager: Staff drop down menu on send rosters to instructors, new gift card module ACEweb: Send emergency emails from Manager Web, refreshed ACEweb templates, new gift card module |
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New to you in 22
A review of the Best of the Best new features from 2022, as well as features from past years that you might not know about yet.
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Student Manager .114, .115, .116 & ACEweb .071 Student Manager: Assign proxy to grouped registrations, send email to proxy to pay grouped registrations, mass change allow waitlist and more. ACEweb: ACEweb support for deadbeat, support for pay grouped registrations, log last ACEweb sign in and more. |
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Student Manager .111, .112, .113 & ACEweb .070 Student Manager: Refund to Proxy, New select features in Quick Reports, Show Members and More! ACEweb: Student Self Cancel, Required Document Upload, Show Members |
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Student Manager .108, .109, 110 & ACEweb: .068 Student Manager: New Hybrid report, Generate Catalog Copy for Favorite Reports, Faster PDF reporting and more ACEweb: This is a critical update containing security patches and oAuth Authentication support for Office 365 SMTP server. See the ACEweb 068 forum entry for more information. |
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Software Updates: Student Manager .105-.107 & ACEweb: .067 Student Manager: More payment types, HTML formatting for email templates, catch all tool finds workshop records, outstanding invoices seen on startup and more! ACEweb: AWStorm supports certificates for proxy registrations, support for active fee date. New Optional Modules: Limited membership discounts and required uploads to register. |
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Software Updates: Student Manager .102-.104 & ACEweb: .066 Student Manager: Tool to clear AW Pendings, Speed Registration for Membership Courses, New Security Feature and more! ACEweb: ER and Special Bulletins on ACEweb |
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Software Updates: Student Manager .099-.101 & ACEweb: .065 Student Manager: Hybrid Course Type, Enhanced Pay Outstanding Email Link, Escrow Cleanup Tool, Apply Escrow to Grouped Registrations, Partner Enrollment Fees and more! ACEweb: Hybrid Courses, Enrollment Cart Reports, Staff Web Access Enhancements, Staff Notifications when Instructors post grades, Custom Attendance Dates for Instructors and more! |
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Software Updates: Student Manager .096-.098 & ACEweb: .063 Student Manager: Simplified Email Templates, Remember Me (or Not) on this Computer, Deactivate Instructors and more! ACEweb: Partner Enrollment Packaging (New Module!) |
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Software Updates: Student Manager .093, .094, .095 & ACEweb .062 Student Manager: Updates to Refund Wizard from Escrow, Send Roster to Instructor, and Student List. New Catalog to Course Import, Multiple Invoice Payment, Email Link to Pay Outstanding Balances Online now tied to a template and more! ACEweb: Multi-Proxy Selection, Editable Instructor Profiles, Cancel Registration Enhancements (for users and staff) |
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Customers with a current Support Agreement can view restricted videos. If you don't have that password, please contact your ACEware technician and it will be provided to you.